You have 14 calendar days from receipt of your order to request an exchange or return.

• Spain (Peninsula, Balearic Islands):
  • Changes : If you need to change size, color or product, it is completely FREE (for Spain - Peninsula, Balearic Islands). Follow the instructions on the form. included in your package. Shipping is free. Important: Stock availability will only be confirmed once we receive and process your request, so we recommend sending your package as soon as possible.
  • Returns : We will refund the amount to the original payment method. Follow the detailed instructions on the form. that you will find in your package.

If you did not receive a pre-printed shipping label with your package, you can request one at: devoluciones@bruna.es

• International and Spain (Canary Islands, Ceuta and Melilla) please click  here.

See more details about our Return Policy or the right of withdrawal in our Terms and Conditions . 

For any questions or additional information, do not hesitate to contact us at devoluciones@bruna.es .